At TruePulse, we take patient data privacy and laboratory security with extreme seriousness. This policy outlines how we handle information in our Diagnostic Operating System.
All patient data, test results, and laboratory financial information are encrypted using industry-standard AES-256 encryption. Our cloud infrastructure is hosted on secure, high-availability servers with daily backups.
TruePulse does not sell, share, or lease your laboratory data to third parties. Data is used solely to provide diagnostic services, generate reports, and facilitate your laboratory operations.
Reports sent via WhatsApp are transmitted securely to the patient's phone number provided by your laboratory staff. We do not use these numbers for marketing purposes.
We adhere to the best global clinical practices for electronic health records and data management.
Last updated: March 2026. For inquiries, contact hello@truepulse.in